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Retail Store Supervisor

Carmen's Group · Hamilton, ON

Retail
Wage
$19.00 per hour
Hours
Full-time
Vacancies
1
Start date
As soon as possible
NOC
62010
Posted
2026-07-17
Expires
2027-07-17
  • <p>Event Supervisor &#8211
  • Carmen&#8217;s Event Centre Carmens Event Centre is where Hamilton comes to celebrate&#8212;and where you can be part of something unforgettable.</p><p>As a team member at one of the city&#8217;s most iconic venues,&#160;you&#8217;ll&#160;help bring dream weddings, milestone galas, and show-stopping events to life in a setting known for elegance, grandeur, and timeless charm.&#160
  • As part of Carmens Group,&#160;you&#8217;ll&#160;be joining a team backed by over 40 years of hospitality excellence&#8212;and a culture built on pride, passion, and creating extraordinary experiences.&#160
  • What you will be doing: As an Event Supervisor, you'll be responsible for leading front-of-house operations and ensuring every event is delivered seamlessly from beginning to end.</p><p>Working closely with the Service Manager and service team, you'll create exceptional guest experiences while maintaining the high standards of Carmen's Group.</p><p>Your responsibilities will include: &#160
  • Lead the front-of-house team during events, ensuring smooth service and an exceptional guest experience from start to finish.</p><p>Serve as the on-site representative of the venue, delivering warm, professional hospitality while upholding the Carmen's Group standard.</p><p>Coordinate event service by overseeing timing, food quality, presentation, and team execution.</p><p>Welcome guests, anticipate their needs, and professionally resolve questions or concerns throughout the event.</p><p>Communicate dietary restrictions, allergies, and special requests to the kitchen and service teams to ensure accurate and attentive service.</p><p>Support the team with food and beverage service, table maintenance, and other operational duties as needed.</p><p>Make confident decisions and adapt to changing guest needs or event logistics while remaining calm under pressure.</p><p>Lead by example through strong communication, sound judgment, and attention to detail in a fast-paced environment.</p><p>Perform additional duties as required to support the successful execution of each event.</p><p>This is an exciting opportunity for someone who enjoys leading a team, thrives in a fast-paced hospitality environment, and is passionate about delivering memorable event experiences.</p><p>What we&#8217;re looking for: &#160
  • 2-3 years of experience in banquet, catering, restaurant, or other high-volume hospitality environments, preferably in a server capacity.</p><p>A passion for delivering exceptional guest service and creating memorable experiences.</p><p>Excellent communication and interpersonal skills, with the confidence to engage professionally with guests and team members.</p><p>The ability to remain calm, organized, and adaptable in a fast-paced, dynamic environment.</p><p>Demonstrated leadership abilities with experience guiding, supporting, or supervising a team preferred.</p><p>A polished, professional presence appropriate for upscale events and client-facing interactions.</p><p>Smart Serve Certification (required).</p><p>A valid G driver's license is considered an asset Availability to work evenings, weekends, and event-based schedules.</p><p>Why join Carmen&#8217;s Group?&#160
  • &#160
  • Flexible&#160;scheduling&#160
  • Career coaching &amp
  • Growth Great Place to Work Certified (2022-2024, 2026)&#160;&#160
  • Named Best Workplace in several award categories:&#160
  • Most Trusted Executive Teams Best Places to Work in Hospitality &amp
  • Retail&#160
  • Best Places to Work in Canada Best Workplaces for Women Best Workplaces for Mental Wellness&#160
  • Perks &amp
  • Benefits&#160
  • Pay on Demand&#160;&#8211
  • Get paid when you need it&#160
  • Global Hotel Discounts&#160;for your&#160;travels Staff discounts at our restaurants&#160
  • Employee Scholarship Program&#160;&#160
  • Wellness&#160;programs &amp;&#160;staff&#160;events&#160
  • Clear&#160;opportunities to&#160;grow into&#160;leadership&#160;roles&#160
  • Employee&#160;recognition&#160;programs celebrating your achievement
Apply now ↗ ← All jobs Applications are made on the original posting.
Listing source: Job Bank #50019702