Housekeeping Room Attendant

Room Attendant applicant must be available Weekends and shifts can vary

SUMMARY
The Room Attendant works with the Executive Housekeeper to attain the cleanliness and guest service standards required by the hotel.

RESPONSIBILITIES
· Respond to direct guest requests in an empathetic and timely manner.
· Provide daily cleaning & sanitation per standards, including but not limited to: Guest Rooms..
· Ensure communication of maintenance issues in a timely manner.
· Maintain equipment in a clean and proper working order, reporting any concerns in a timely manner.
· Work with the Guest Services and Maintenance departments regarding the status of rooms, guest requests, and upkeep and repair issues.
· Ensure the correct handling of lost guest property in accordance with Hotel procedures.
· Carry out opening and closing procedures as detailed in the Standards & Procedures while ensuring accurate completion of any reports.
· Ensure the safe storage, issue and effective use of cleaning materials and equipment as directed by manufactures on their Safety Data Sheets (SDS).
· Ensure adherence to the Hotel's policy regarding security of bedrooms and keys.
· Ensure adherence to hotel's 4 Key Principles.
· To work and communicate in a professional and ethical manner with colleagues assisting where necessary to develop team spirit and to achieve standards of work and guest care as required by Hotel policy.
· Ensure correct placement of Fixtures, Furniture, and Amenities & Equipment.
· Maintain standards in compliance with Housekeeping Department Policies, Procedures and Practices.
· Provide support to Security by communicating any unusual situation or person
· Provide support per the Emergency Response Plan as directed.
· Complete housecleaning of rooms.
· All other assignments directed by the housekeeping department

QUALIFICATIONS
· High School diploma an asset.
· Experience in Housekeeping required..
· Ability to work day, evening and weekend shifts.
· Ability to lift, carry & move 11 to 29 pounds
· Ability to tolerate cleaning chemicals.
· Ability to prioritize, problem solve and make decisions in support of superior guest service.
· Ability to communicate with Guests and Team Members in a concise, clear and empathetic manner.
· Strong time management skills required.
Pay: $20.85-$24.53 per hour
Flexible language requirement:
• French not required
Experience:
• Hotel: 2 years (preferred)
• Housekeeping: 2 years (preferred)
Language:
• English (required)
Work Location: In person