Retail
- Wage
- $21.00 per hour
- Hours
- Full-time
- Vacancies
- 1
- Start date
- As soon as possible
- NOC
- 62010
- Posted
- 2026-07-13
- Expires
- 2027-07-13
- <p>Overview:  
- Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its McArthurGlen Designer Outlet in Richmond, Vancouver.</li><li> 
- The Sales Supervisor will support Management with all aspects of the store including day-to-day operations such as driving sales, providing exceptional customer experience, and coaching and developing the team.</p><p>In partnership with Management, 
- The Sales Supervisor supports with implementing and enforcing company policies &
- Procedures, corporate directives and initiatives, and ensures store standards are maintained.  
-  
- RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: 
- Consistently achieve or exceed individual &
- Store sales and other commercial KPIs  
- Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships 
- Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves  
- Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge 
- Illustrate the different stages within the client journey​
- And the core behaviors needed to provide a unique and elevated experience –
- All with the goal of driving repeat business 
- ​Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars  
- Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries 
- Foster a culture of collaboration and open communication with colleagues and management  
- Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management 
- Open and close the store according to Marc Jacobs procedure  
- Ensure both the sales floor and stockroom are well-organized  
- Adhere to all company policies and procedures 
- QUALIFICATIONS: 
- 3+ years’
- Experience in retail, sales, or industry-adjacent role with a focus on customer service  
- Prior leadership experience strongly preferred  
- Experience in generating sales, building, and developing client relationships  
- Demonstrated verbal and written communication skills  
- Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations 
- Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs  
- Creative &
- Innovative - promotes curiosity, diversity and collaboration –
- Is open to disruptive ideas 
- Excellent organizational, follow-up, and time management skills  
- Passion for the Marc Jacobs brand and product offering  
- Computer skills including operating a POS and navigating Microsoft Office suite 
- Must have flexibility to work a retail schedule including evenings, weekends and holidays 
- SALARY &
- BENEFITS/WHAT WE OFFER:  
- The compensation for this position ranges from $21 - $23 ( hourly).</p><p>The rate of pay offered will be dependent upon candidate’s relevant skills and experience.</p><p>If applicable, we offer our employees a comprehensive benefits package including paid holidays, vacation time, sick and personal time, medical, dental and vision insurance, and 401k matching.</p><p>We also offer discounts on travel, entertainment, and more through our partnership with PerkSpot.</p><p>MJ employees also receive discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands. 
- ABOUT MARC Marc Jacobs is a leading force in fashion, known for pioneering designs and an irreverent spirit that celebrates the everyday and the extraordinary.</p><p>The brand continues to make its Marc,
Listing source: Job Bank #49999504