Front Desk Agent

Job Summary
We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative processes. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while supporting daily office functions in a fast-paced environment.

Duties
• Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
• Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette
• Handle data entry tasks accurately using Microsoft Office, Google Workspace, and other office software tools
• Maintain organized filing systems, including electronic records and paper documents such as invoices, reports, and client files
• Schedule appointments, meetings, and coordinate calendars to optimize office workflow
• Assist with clerical tasks such as proofreading documents, preparing correspondence, and managing incoming/outgoing mail
• Support bookkeeping activities using QuickBooks or similar accounting software when needed
• Provide customer support by addressing inquiries via phone or email with professionalism and clarity
• Perform general office duties for smooth operation

Skills
• Proven experience in office administration or clerical roles with strong organizational skills
• Exceptional customer service skills with the ability to handle multiple priorities calmly and efficiently
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Gmail, Drive), and basic computer skills
• Experience with multi-line phone systems and phone etiquette standards
• Strong data entry skills with high accuracy; familiarity with proofreading documents for errors
• Knowledge of medical or dental office procedures is a plus but not required; relevant experience enhances performance
• Ability to perform filing tasks systematically and maintain confidentiality of sensitive information
• Demonstrated ability to multitask effectively in a fast-paced environment while maintaining attention to detail
• Previous experience with bookkeeping or QuickBooks is advantageous but not mandatory
Join us as a Front Desk Agent to be the friendly face that keeps our office running smoothly! Your enthusiasm for organization and customer support will make a meaningful difference every day. We value your dedication to creating a welcoming environment where clients and colleagues feel valued from the moment they walk through the door.
Pay: $17.60-$18.50 per hour
Benefits:
• On-site parking
Work Location: In person