Hospitality
- Wage
- $18.40 per hour
- Hours
- 40 hours per week, Permanent, Full-time
- Vacancies
- 1
- Start date
- As soon as possible
- NOC
- 64314
- Posted
- 2026-07-21
- Expires
- 2027-07-21
On-site guest service agent position.
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
Requirements
- No degree, certificate or diploma
- 1 year to less than 2 years of experience
- English
- Work must be completed at the physical location. There is no option to work remotely
Benefits
- Dental plan
- Disability benefits
- Health care plan
- As per collective agreement
- Other benefits
- Parking available
- Wellness program
Listing source: Job Bank #49943844