Licensed Cook

Cook
Reporting to the Culinary Operations Manager at our

Tiffany Village
and

Kenny's Pond
locations (multisite), the incumbent is responsible for the preparation, cooking and delivery of a high-quality product/service to the residents and their families, guests, visitors and staff.

Key Responsibilities/Duties
• Fulfills the duties and responsibilities of a cook with a pleasant demeanour focusing on upholding excellent customer service, recognizing the importance of maintaining these ongoing relationships with all our clients, inclusive of residents, families, guests, volunteers, and staff.
• Prepares food, which provides high quality nutritional value, flavor, color, texture, and appearance following standardized recipes.
• Ensures that daily food is prepared, cooked, and served to a high standard in a timely, safe and consistent manner.
• Serves meals to residents and guests in all dining rooms throughout the facility.
• Confirms all residents? requirements (special meals) are accurate daily.
• Accurately follows nutritional and dietary restrictions (inclusive of portion monitoring), recipe formulas and weighing ingredients.
• Daily cleaning of kitchen machinery, equipment, storage, and preparation areas; general maintenance of equipment and inventory control.
• Ensures all kitchen equipment is fully functional and all equipment/supply areas are used, cleaned, maintained, and stored in a safe, clean, and efficient manner.
• Reports unsafe or faulty equipment to Manager.
• Confirms and signs off that proper lock up procedures are followed and recorded for all equipment.
• Assists in record keeping for resident accounts, catering, and shortages on product.
• Completes all line records on a daily basis.
• Assists in all areas of the kitchen.
• Adheres to government guidelines for proper and safe food handling and beverage service.
• Complies with all provincial regulations governing food and beverage services and established departmental and organizational policies and procedures.
• Demonstrates initiative to meet resident needs consistent with the resident-focused care approach by:
• Participating in establishing and maintaining a home-like environment including the dining experience; and
• Demonstrating the ability to respond positively and effectively to last minute changes that may occur.
• Assists in providing direction, guidance, and instruction (orientation & training) to fellow Cooks, Food & Beverage Associates, and Bakers as necessary.
• Instruct food & beverage staff re: requirements for special functions, banquets, and catering functions. From time to time, may be required to assist with setup, break down, and clean up involved in such functions.
• Fosters an environment of engagement, encouragement, and safeguard to ensure residents? well-being is maintained, particularly for those seniors who are vulnerable and require guidance/support.
• Observes and reports any changes in residents? behavior to immediate supervisor and Resident Care Manager or designate, as deemed appropriate.
• Ensures written documentation and verbal reports are maintained as per Company policy and procedures with respect to confidentiality and security.
• From time to time, may be required to assist and work collaboratively with the team as a server, as well as in the servery, dish room, soups and salads, and food preparation to meet the needs of the residents.
• From time to time, may be required to assist with cleaning/scrubbing of chairs on a daily basis.
• Performs other related/assigned duties as required to meet the needs of residents.

Qualifications

Abilities and Skills
• Excellent written, verbal, and interpersonal communication skills in working with residents, families, the TVRRP team, as well as the general public.
• Excellent organizational and time management skills with demonstrated ability to multi-task in a fast-paced environment.
• Demonstrated proficiency in the ability to treat residents with respect, dig